Health & Insurance
Health and insurance in Phuket covers medical policies for a trip or for living in Thailand, and a doctor to your door. The AURA catalogue lists AXA policies (personal and family, cover up to 30,000,000 ฿, children from 15 days old), international CORIS policies, separate programmes for retirees with no medical exam, and a 24/7 call-out doctor from Bajor Wellness.
What you get
- AXA policies: direct billing with leading private hospitals and 24/7 telehealth.
- Retiree programmes — annual and monthly, with no medical examination.
- Arranged through an official broker licensed by the Thai OIC.
- A 24/7 call-out doctor to a villa, apartment or hotel.
- Insurance is required for some visa categories — check the rules for your own visa.
Options in the catalogue
- AXA Family Health Insurance — Thailand — price on request · SBC Insurance
- AXA Personal Health Insurance — Thailand — price on request · SBC Insurance
- CORIS Senior Insurance — Annual, No Medical Check-up — price on request · SBC Insurance
- CORIS Senior Insurance — Monthly Plan — price on request · SBC Insurance
- CORIS Worldwide Health Insurance — price on request · SBC Insurance
- Family Health Insurance — European Insurers, Economy Plan — price on request · SBC Insurance
- Bajor Wellness — doctor on call 24/7 — price on request · Bajor Wellness
Frequently asked questions
Do I need medical insurance for a trip to Thailand?
It is not always mandatory for tourist entry, but treatment in a private Phuket hospital is paid and expensive, and some visa categories — long-stay ones in particular — require it. The requirement depends on your specific visa, so check before you fly.
What does direct billing with a hospital mean?
The insurer pays the hospital directly, so you do not pay out of pocket and then chase a reimbursement. For the AXA policies in the catalogue this works with the leading private hospitals in Thailand.
Can I do this in Russian or English?
Yes. The site, the bot and support work in Russian and English, and partners in the catalogue are selected on the same basis, so neither a Russian- nor an English-speaking client is left with a language barrier.
How quickly is a request confirmed?
The request itself takes about a minute. Confirmation is not automatic: a human manager on the partner side accepts it, and you get a notification on the site and in Telegram. It is usually quick, but the exact time depends on the partner.